How do the time zones line up?
The Philippines runs on Philippine Time (UTC+8) all year. The U.S. moves its clocks twice a year, so the gap is 13 hours in winter and 12 hours in summer.
| Your time (Eastern) | Early Nov – mid-Mar | Mid-Mar – early Nov |
|---|---|---|
| 9:00 a.m. | 10:00 p.m. in Manila | 9:00 p.m. in Manila |
| 12:00 p.m. | 1:00 a.m. | 12:00 a.m. |
| 5:00 p.m. | 6:00 a.m. | 5:00 a.m. |
Our night shift, your business day
Your team starts when your office opens. They answer the same calls and messages as your staff, in real time, and hand work back and forth during the day. There is no next-morning backlog to sort through, because the team is working while your customers are.
How we lead a team that works your hours
- On-site leadership through the shift. Our leadership team is in the building with the team, not on a call from somewhere else.
- Hourly check-ins. A team lead checks in with every team member every hour.
- U.S. oversight. Our Atlanta team reviews the work on a set schedule and reports to you in plain English.
- Automated check-ins and reports. Built into how we work, so problems show up early.
A career, not just a shift
Working U.S. hours is a well-established career path in the Philippines. We are a close-knit, family-run team, and we invest in training, coaching and growth, so the people who learn your business stay with your business. Meet the team behind the work.