Company facts
SMB Virtual Staffing at a glance
The official reference for our company details. If you’re writing about us or listing us in a directory, please use these facts.
| Fact | Detail |
|---|---|
| Legal name | SMB Virtual Staffing LLC |
| What we do | Dedicated virtual teams (working U.S. Eastern hours; minimum two team members per client) and managed operations support for U.S. small and mid-sized businesses, plus software customer support and human-in-the-loop AI oversight |
| Who we serve | Bariatric and healthcare clinics, pest control and field service companies, trucking and logistics teams, and other growing SMBs |
| Specialties | Virtual teams, medical virtual teams, pest control support, dispatch support, workflow automation, AI automation, customer service, appointment scheduling, data entry, social media management |
| Headquarters | 303 Perimeter Center North, Ste. 300, Atlanta, GA 30346 |
| Phone | 678-944-9791 |
| Website | https://smbvirtualstaffing.com |
| Founder | Corbin Cook |
| Team size | Every client starts with a dedicated team of at least two people |
| Team | Close-knit, family-run team managed on-site in the Philippines |
| Service area | United States |
| Sister company | SMB Strategy Consultants (smbstrategyconsultants.com), which builds AI-powered business software |
| Healthcare compliance | Works under HIPAA; signs a Business Associate Agreement (BAA) with healthcare clients |
| Engagement levels | Managed Support, Managed Team, Fully Embedded |
Services
- Pest control & field service and trucking & logistics virtual teams
- Operations & back office: insurance verification, pre-certification calls, revenue cycle support, lead follow-up, fax referrals, patient care calls, back-office tasks, process improvement
- Healthcare practice support for surgical, bariatric and medical practices
- Software customer support for software and SaaS companies
- Human-in-the-loop AI: AI account specialists who test, review and oversee AI tools